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Patient Payments 

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Educational content and self-service payment functionality delivered seamlessly to the patient's mobile device.

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Patient Engagement

70% of people who seek mental health care drop out. The first moments of interaction between a service provider sets the tone and course of treatment. - NAMI.org

FinMobile is a secure cloud-based platform for automating patient engagement:

  • Send SMS reminders for upcoming payment plans or payments due.
  • Provide relevant educational content that is personalized to the patient.
  • Empower self-service payment plan enrollment. 

Frequently engaged patients produce higher satisfaction scores.

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Patient Engagement

70% of people who seek mental health care drop out. The first moments of interaction between a service provider sets the tone and course of treatment. - NAMI.org

FinMobile is a secure cloud-based platform for automating patient engagement:

  • Send SMS reminders for upcoming payment plans or payments due.
  • Provide relevant educational content that is personalized to the patient.
  • Empower self-service payment plan enrollment. 

Frequently engaged patients produce higher satisfaction scores.

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Mobile Payments

44% pay medical bills faster when they receive digital notifications about billing, and 49% would pay by text if available. - Healthcare Payments Insights Report

  • Send patient payment request link via text for easy payments.
  • Customize patient payment types: full payment or pre-authorized installment plans.
  • Receive patient payments via debit or credit card with a friendly user interface.

Happy patients make better-paying patients.

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Patient Education

Personalized patient education engages, encourages, and empowers patients to participate in their own health care and treatment decisions, leading to better outcomes, and enhanced patient satisfaction. -  National Institute of Health
  • Provide ongoing education to meet the patient where they are.
  • Explain the next steps in a clear and concise way.
  • Send patient education text that is relevant to the patient.

Provide the education and transparency patients need to navigate their health journey.

 

A Better Way to Communicate With Patients

NAATP-Supporter-Member
Inc. 5000 recognized 2021, 2022, 2023
23 Philadelphia Business Journal Soaring 76 Recipient
22 Philadelphia Business Journal Soaring 76 Recipient
21 Philadelphia Business Journal Soaring 76 Recipient
2023 Inc. 5000 Regionals Northeast Winner
2022 Inc. 5000 Regionals Northeast Winner
Inc. 5000 recipient for years 2021, 2022, 2023
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Patient Financial Management Responsibility Guide

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Patient Financial Management Responsibility Guide

See What Patients Are Saying About FinPay 

See What Patients Are Saying About FinPay

“We tried various technology & collection strategies, but FinPay proved that their pre-care solution is the only way to deliver a positive patient experience and also get us paid for the services we provide.

Deanna – VP Finance

FinPay ensures the financial conversation is handled prior to care so the last thing our patients remember about our brand is the high-quality clinical care we deliver.

Kevin - Chief Financial Officer

FinPay was awesome. Very professional with kindness and empathy. I was not just another person to collect money from. I felt like they truly cared about our situation and fears.

Patient - FinPay

FinPay went above and beyond. They were very clear and transparent which is extremely helpful in situations like this. The whole experience put me more at ease.

Patient - FinPay

Simplify Patient Financials with a
Data-Driven Solution

We offer a variety of solutions to provide patient engagement technology, managed solutions to manage patient financial responsibility, admission assessment and compliance risks.

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FinAdvisor | Admissions Advisor Platform
Admissions Advisor Platform
FinPass | Payment Engagement Platform
Payment Engagement

Patient Financial Responsibility Resources

Get greater insight into Patient Financial Management

Resources1
Learn how to navigate complex balanced billing compliance requirements in Behavioral Health.
Importance of Having Patient Financial Conversations
Learn about the importance of having patient financial conversations during the treatment admission process.

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